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How to optimize knowledge sharing in a factory network

How to optimize knowledge sharing in a factory network: "

Designing a manufacturing network entails devising and managing flows of innovation and know-how—not just determining what to produce and where—and organizing the resulting logistics flows. Read more on the McKinsey Quarterly >

Topics: By Invitation Operations Strategy

"

Underwriting Knowledge

Underwriting Knowledge: "When insurance giant CNA had to consolidate and share what its employees knew, it turned to the Net-and knowledge networks."

How To Create A Know-It-All Company

How To Create A Know-It-All Company: "Even in the best of times, it's a battle to convince employees to participate in knowledge management programs. But in tough times, the tendency is for employees to horde what they know. Here's how some companies convinced individuals to share best practices."

Building a Better (and Useful) Corporate Intranet Starts With a Wiki

Building a Better (and Useful) Corporate Intranet Starts With a Wiki: "A marketing firm used a wiki to build a new corporate intranet full of user generated content, making it more helpful than a run-of-the-mill phonebook directory. The reason for their success? They picked a wiki with a simple interface that keeps barriers to entry for users as low as possible."

Web 3.0 Knowledge Management: Context Is Everything

Web 3.0 Knowledge Management: Context Is Everything: "

Whether you're telling a joke or
changing lanes, context is everything. Web 3.0, also known as the semantic Web
or the rise of the intelligent machine, has been in the buzz for a while, but
is now getting enough traction that you might want to check it out. This is a
great basic article from Information
Management:

'Web
3.0: Rise of the Intelligent Machines' by Phillip Green

It
seems to be a world-wide discussion. Check out this PowerPoint presentation
from Romania:

'Why Web 3.0?' by
Dr. Sabin Buraga

"

Great Speech....But I Don't Remember What She Said...

Great Speech....But I Don't Remember What She Said...: "

I learned a
few things when I was in graduate school studying cognitive and experimental
psychology that have proven useful to me when I'm trying to send a message that
will stick, either in a presentation or a blog.
Knowing about human beings' limited short-term memory and attention comes
in quite handy. These limitations are hard-wired into us, regardless of how
smart a particular person is. So, here are three important things I learned
about making points memorable.

First, people
will remember the first and last thing you tell them. It is much harder to remember what's in the
middle. This is caused by a combination of the primacy effect (remembering the
first thing on a list) and the recency effect (remembering what you heard
recently or last). Even though human short-term working memory can hold seven
bits of information (plus or minus two), that information rapidly dissipates
and is gone in seconds or is pushed out my more incoming data. That's why you
can't remember the names of people when you first meet them at a party or
retain a phone number long enough to write it down if there isn't a pencil
handy. You are pushing your audience's limits if you ask them to remember more
than three points, unless you give them handouts as memory aids. That may be the reason for Death by
PowerPoint: We have more than three things we wish our audience would remember,
so we blast it out in 24 point font.

Second,
people will remember the unusual or the amazing--anything that violates their
expectations. We are hard-wired to detect something unexpected (like a lion
leaping from an acacia tree in Ethiopia to eat one of our forbearers). So, if
you want someone to remember what you tell them, find the nugget that is
counterintuitive. Like it is amazing that we can remember for several seconds
the last thing we heard if no other sound or distraction occurs in between.
Like your spouse telling you a profound story and you just check in,
attention-wise, near the end. You hear enough to make an educated guess on what
supportive noise to make.

Third (and
this one you will remember), what people will really remember is a story,
especially if it has drama, makes a point, or has a surprising conclusion (see
No. 2 above). That's why Steve Denning's work on storytelling
is so profound and evergreen in its appeal. Stories work.

So, if you want someone to
remember what you say, tell them you have three key points (two is better),
illustrate each one with a dramatic or counterintuitive story, and then repeat
your three points at the end. Voila."